Customizing Emails

Modified on Fri, 2 May at 9:36 AM

Multiple emails are sent to customers to prompt them to complete actions or to notify them once an action has been completed (e.g., payment receipt).

By default, Strictly platform provides optimized emails for each scenario. However, if needed, the emails subject and content can be customized by following these steps:

In the side navigation, select "Administration."
Select "Email Customization."
Choose the email you want to edit from the list on the left side of the page. The selected email and customization options will appear on the right.
Modify the subject and text as needed.
To insert dynamic content, click the "Insert Dynamic Tag" button. A side panel will display the available dynamic tags for the selected email. Click the "Insert" button next to the tag you want to include, and it will be added automatically.
If you want to revert to the original system-generated email, click the "Reset to Default" button and confirm the action.
Once you're satisfied with the edits, click the "Save Changes" button. Updates will apply immediately, and all future emails will reflect your changes.