Pause a Subscription

Due to various reasons, you may need to pause a subscription for your customer, such as financial hardship, internal agreements, etc. 

Pausing a subscription will stop any ongoing payments, and when resumed, pending payments will continue according to the defined schedule.

Follow these steps to pause a subscription:

1. Expand the "Recurring Payments" section in the side navigation and click on "Subscriptions."
2. Locate the subscription that needs to be paused.
3. Click the ellipsis menu on the right of the subscription row and select "Pause."
4. A dialog will appear for you to confirm the action. Click the "Confirm" button.

Once these steps are completed, the subscription will change to a "Paused" status, and no further payments will be executed until the subscription is resumed.