Pay an Order Using a Physical Terminal

Modified on Wed, 20 Aug at 4:02 PM

If you have configured physical terminals, this option will be available for payment.


Pay an order from the Orders screen


  1. Access the Orders tab in the side navigation.
  2. Locate the order that needs to be paid.
  3. Click the ellipsis menu on the right side of the row and select Pay on Terminal.
  4. A popup will appear with the pre-populated full amount and the option to select the terminal you want to use. If you have multiple terminals, choose the appropriate one from the list. 
  5. Click the Send button.


The terminal will receive the payment information, and the payment can be completed there. Once the payment is processed, the order status and information on the screen will be updated accordingly.





Pay an order from the Terminals screen


  1. Access the Terminals tab in the side navigation.
  2. From the list, select the terminal you want to use to process the payment.
  3. Click the ellipsis menu on the right side of the row and select Pay on Terminal.
  4. A popup will appear to enter the Order details, such Amount, Order ID, and the Department. 
  5. Click the Send Payment button.


The terminal will receive the payment information, and the payment can be completed there. 


Once the payment is processed, if an existing order matches the entered Order ID and Department, the order will be updated with the correct status. If no matching order is found, the system will create a new order with the appropriate status and information. 



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