If the customer was pre-approved, it means a certain amount is eligible for financing—based on several factors evaluated during the pre-approval process. You can click View Details on the right side of the row to see the maximum amount the customer was approved for.
1. Click the ellipsis menu on the right side of the row and select Pay on Virtual Terminal.
2. You will be redirected to the New Payment screen with the BNPL payment method selected. The form will be pre-filled with the customer’s information from the pre-approved application. You can adjust fields like the payment amount and other data if needed.
3. Complete the remaining steps to process the payment through the virtual terminal as you normally would.
4. After submission, the customer will receive a link—just like with any BNPL application—allowing them to complete the usual steps: choose financing terms, review available rates, and finalize the agreement. For more details on this process, refer to this article.
Do not submit a payment—including taxes—that exceeds the pre-approved amount, as this will result in a Denial.
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